Covid-19 Update: Uxpertise Team and Platform Remains in Operations
Empowered to transform their way of sharing knowledge
Faced with unique challenges, each of these organizations embarked with us on an inspiring journey to meet or exceed their goals. Their success is inseparable from ours.
We share their stories hoping they may offer insight into the exciting opportunities available for empowering your organization through a seriously fun LMS!
ITHQ serves up 5-star growth
Shackled by an ailing custom-built e-learning platform, the Center for Expertise and Research at the ITHQ sought uxpertise to unleash their growth potential.
As one of the world’s finest hotel management schools, the ITHQ also offers professional training in the culinary arts and restaurant services.
300%
Revenue growth 2019 vs. 2015
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260%
Increase in the number of training sessions 2019 vs. 2015Read more
Their custom-built e-learning platform was costly, led to many IT and operational problems, and hampered plans for growth. All their training-related processes, like course registration, payment, and scheduling were carried out manually. Administering province-wide certification exams was labor-intensive, involving paper documents, phone calls, and the occasional loss of documents.
“uxpertise understood our mandate and needs,” Therrien said. “They already had a live platform that could adapt to our processes and respond to our immediate needs while also allowing for more development.” Following an in-depth analysis of the ITHQ’s way of working, uxpertise refined, established, or automated processes to maximize productivity. As a result: “We had less management, less work, less paper and emails, no data loss, and, more importantly, a huge gain in efficiency.”
Revenue : from ? to 300%+ Number of training sessions (annual) : from 2,500 to 6,500 Online learners : from 5,000 - 6,000 to 20,000+ Phone calls to customer service : from 4,000 - 7,000 to ?
In Therrien’s five-year vision for his team, he sees revenues tripling from online training. “We keep thinking the market is saturated and demand is going to stop, but it keeps growing.”
Data Analytics
The training activities and advice of UMANO - stratégies conseils allows organizations to develop their “RÉFLEXE AINÉ®” to adapt their offer and their services to the needs of elderly people in order to better serve them. UMANO also provides a strategic partnership and innovative solutions to organizations in order to foster mental health at work, particularly with caregivers.
UMANO - stratégies conseils had been thinking for a while about a solution to transform the services they offer. The new reality has forced them to rethink the delivery of their training, and fast-tracked the transformation process. UMANO has hesitated to offer their training online for a long time due to the experiential and interactive nature of their activities. They feared that their training would have less impact. The organization had to find an efficient solution allowing them to offer dynamic content of quality, and ensure the use of a software that would enable them to manage and deliver their training activities.
UMANO managed to reinvent themselves and offer online training. They chose the uxpertise platform to manage, share, and promote their training activities. The organization was able to retain their human side by offering interactive training activities that are full of life. First, her team was up to their eyeballs in work, so her LMS needed to radically reduce their tasks. Our platform’s integration of end-to-end functions streamlined her processes and helped automate tasks. Second, Matifat could not afford to have her team spend hours learning the system. Or have her new-hires put off by their interactions with the platform. They needed the flexibility of mobility. Easy, fun, and convenient to use ⎯⎯ check! Third, Matifat had to stay on top of the progress of her new-hires. We offered real-time visibility into their performance at an individual or group level.
Their online training offer allowed them to optimize their time, make training activities available at all times, and so increase their capacity to train more people at once. Thus resulting in incredible growth potential. The clients of UMANO - stratégie conseils greatly appreciated this digital transformation due to the newfound flexibility of the location and time for training activities. A successful digital transformation!
UMANO - stratégies conseils reinvents themselves and grows due to their digital transformation
800+
Individuals joined the platform and were initiated to the “RÉFLEXE AINÉ®” program in only 2 months.
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More inspiring stories
To learn more about the challenges customers overcame with our help, dive into these success stories.
Uxpertise is truly an all-in-one business solution for our institute. This learning management platform allows us to promote more than 60 online and classroom training courses and manage more than 80 trainers. We have everything we need to receive payments, register people or employees, and promote activitie...
Uxpertise is the perfect tool for training management. Simple to use, customizable and user-friendly, it fully meets our needs. The customer service is impeccable.
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uxpertise is an easy-to-use all-in-one learning management system (LMS) that optimizes the creation, sharing, sale, and management of your training and e-learning activities and products.